ace68 Terms and Conditions

General Information

ace68 is an online betting and casino platform operated for adult players in Bangladesh. These terms and conditions form a legal agreement between ace68 and users of its platform. ace68 reserves the right to change, amend, or update these terms at any time. Updated terms will take effect from the moment they are published on the website.

In this document, the words "ace68", "we", and "our" refer to the platform operators, and "user", "player", and "you" refer to any person registered on or using the platform.

Registration Requirements

To open an account and use the services on ace68, all of the following conditions must be met:

• You must be at least 21 (twenty-one) years of age.
• You must be a real person; opening an account through any bot or automated software is strictly prohibited.
• Each individual may register only one account.
• You must provide accurate and complete personal information.
• You must notify ace68 immediately if any of your details change.
• You must not be located in any country or region where online betting is legally prohibited.

Identity Verification

ace68 reserves the right to verify the identity of any user at any time. You may be asked to provide a national identity card, passport, or other government-issued documents if required. Withdrawals may be held until the verification process is complete. Providing false information will result in permanent account closure and the balance may be forfeited.

Security and Password

You are solely responsible for the security of your account. Never share your login details (username and password) with any third party. If you suspect unauthorized access to your account, notify ace68 support immediately. If you log in on someone else's device, log out of your account after using the service.

Account Closure or Suspension

ace68 reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of the terms and conditions.
• Involvement in fraudulent activity.
• Operating multiple accounts.
• Proven bonus abuse.
• Money laundering or suspicious financial transactions.
• Failure to provide requested information.

If a user wishes to voluntarily close their account, they may contact the support team.

Deposits

The following payment methods are accepted for depositing funds into ace68: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳500 (for each method).
• The account used for depositing must be registered in your own name.
• Deposits from third-party accounts are not accepted and such transactions will be cancelled.
• Deposited amounts are generally credited to the account instantly.

Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal processing generally takes between 10 and 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests may be delayed until identity verification is complete.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.
• ace68 reserves the right to carry out additional verification on any withdrawal request for fraud prevention purposes.

Bonus Terms of Use

• Each bonus has its own wagering requirements, expiry period, and game restrictions.
• A maximum bet limit may apply while a bonus is active.
• Multiple bonuses cannot be used at the same time.
• If bonus abuse is proven (arbitrage betting, use of multiple accounts, etc.), the bonus and any associated winnings will be forfeited.
• ace68 reserves the right to change or cancel any bonus offer at any time.
• If a bonus expires within its specified period, it will be automatically cancelled.

VIP Tiers and Benefits

The ace68 VIP program has four tiers:

• Bronze: Weekly cashback of up to 0.2%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.
• Platinum: Weekly cashback of up to 1.0%.

Tier upgrades are based on a player's regular activity and engagement on the platform. ace68 reserves the right to change the terms of VIP benefits at any time. Specific conditions may apply for receiving VIP cashback and rewards.

General Betting Terms

• Once a bet is confirmed, it cannot be changed or cancelled.
• ace68 reserves the right to void any bet placed on the basis of odds or results that were incorrectly displayed due to a technical error.
• If a technical issue arises during a game or event, ace68 reserves the right to make a reasonable decision.
• If suspicious betting patterns are detected, ace68 may withhold payment until an investigation is completed.
• Syndicate betting or any coordinated attempt to exploit market advantages is strictly prohibited.

Prohibited Activities

• Betting against yourself (match betting or hedging) for the purpose of bonus abuse.
• Using automated betting software or bots.
• Exploiting vulnerabilities in the system or game software.
• Taking advantage of known outcomes (late betting) to influence other players.

Platform Security

ace68 uses SSL encryption technology to keep all transactions and personal information secure. Our systems undergo regular security audits to ensure user data remains protected. Platform games use certified random number generators (RNG) to ensure fair play.

Anti-Money Laundering Policy

ace68 follows a strict anti-money laundering (AML) policy. If suspicious financial activity is detected, ace68 reserves the right to notify the relevant authorities. Each user's personal information must only be used for their own account, and users must be honest about the true source of their funds.

Our Commitment

ace68 places the highest priority on responsible gaming. We believe that gambling is a form of entertainment, not a source of income. If users are concerned about their gaming behaviour, please contact us.

• Users can set their own daily, weekly, or monthly deposit limits.
• A self-exclusion option is available to temporarily suspend an account.
• Access to the platform by anyone under the age of 21 is strictly prohibited.

For more details, please visit our Responsible Gaming page.

Use of Personal Information

ace68 collects, processes, and stores your personal information solely for the purpose of providing services. Your information is not sold or rented to third parties. Full details of how your information is used can be found in our Privacy Policy.

Cookies and Tracking

ace68 uses cookies to improve the experience of website visitors. By using the website, you are consenting to the use of cookies. It is possible to disable cookies from your browser settings, though this may limit certain services.

Details of Limitations

ace68 is not liable for the following:

• Interruption to a game or betting session due to loss of internet connection.
• Losses resulting from a technical problem on the user's device.
• Delays or losses caused by faults in third-party software or payment gateways.
• Account use by someone other than the user due to the user's own negligence or without their authorisation.
• Circumstances of force majeure (natural disaster, war, government prohibition, etc.).

Maintenance and Downtime

ace68 may take scheduled maintenance breaks from time to time to improve the quality of its services. No betting or transactions are possible during these periods. ace68 is not obliged to provide any compensation for maintenance downtime.

Complaints Process

For any dispute or complaint, please contact the ace68 support team first. The support team provides service in Bengali 24 hours a day, 7 days a week. After a complaint is received, it will be investigated within a reasonable time and a decision will be communicated. The decision of ace68 will be considered final and binding on both parties.

Contact Methods

• 24/7 live chat support (in Bengali).
• Email: [email protected]

When submitting a complaint by email, please include the account name, transaction number (if applicable), and a detailed description of the dispute.

Update Policy

ace68 reserves the right to change, amend, or fully replace these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. For significant changes, an attempt will be made to notify registered users by email.

If you continue to use the platform after any changes, it will be assumed that you have agreed to the updated terms. You are therefore advised to visit this page regularly.

Legal Effect

If any part of these terms is found to be legally unenforceable, the remaining parts will remain fully in force. Any temporary relaxation in the enforcement of a term by ace68 will not be considered a waiver of that term.

These terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, form the entire agreement between ace68 and the user, and replace all prior oral or written understandings.